DUE TO COVID-19, ALL SALES ARE FINAL.
WE ARE NOT RESPONSIBLE FOR COVID19 DELAYS IN SHIPPING.
You can always contact us for any questions or concerns at support@dhautecollection
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right via email at support@dhautecollection .
Exceptions / non-returnable items
IN LIGHT OF COVID-19, ALL ITEMS ARE FINAL SALE AND CANNOT BE REFUNDED! THIS INCLUDES ANY ITEM WITH DISCOUNT OR PROMOTIONAL CODES.
Unfortunately, we cannot accept returns on all items, sale items or gift cards.
Damage/ Wrong items Returns
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Any reimbursements can take up to 5-10 business days depending on your bank.